BU-KO Outdoor Patio Gas Heater, Garden, Camp, BBQ Parties, Stainless Steel Pyramid Style 13kw Propane Heater, Portable Wheels | LPG Warm Heating Fire & Water Proof Cover Included

Having read through some of the other reviews, I was a bit hesitant at first to order this item. I am now glad I did! The heater arrived earlier than expected and was extremely well packaged. Any fragile part, for example the glass tube, was encased in thick expanded polystyrene and very well protected from damage. The instructions were clear and easy to follow and as with any home assembly, read instructions first, check all screws and fixings and separate them by size etc. From start to finish, the assembly process took just under 1.5hrs. Some reviews claimed the metal sheets were razor sharp, but I did not experience this. That said, if you are prepared to slide any body part down the side of a piece of sheet metal, expect to get cut, much like a sheet of paper! I did have one very small issue in that three of the fixing holes on the top plate had sadly not been tapped during the manufacturing process. I contacted the company direct and they were amazing. They instantly sent a replacement - no issues at all. I was even contacted after as a follow up to ensure I had received the plate and that all was okay. So, to the item itself. Its a great patio heater and looks the part in the garden. Some heaters look too industrial or much like an oil can with a large pole attached. I have stood under some of these and start to feel ill because the heat is so intense. However this patio heater is great for heat control. Its not "nuclear" when its on full, but provides a nice, gentle heat that means you can spend so much more time sitting in the garden in those chillier autumn/winter evenings. The heat is background, which means you will not be sitting out in shorts and t-shirt in December, so expect to wear sensible clothing. For me what is essential is that you do not come away with a suntan after sitting under it. We have had friends round for evening drinks and they are amazed at the quality of the heater and especially how great it looks. In the last few weeks we have had some extremely high winds and I expected to find the heater on its side one morning. This did not happen at all. The heater is slightly unstable with no gas bottle in it, but once you have that bottle connected, the heater is not going anywhere. You would have to hit it quite hard to knock it over. The design is great in that as well as heat, you have a lovely flame that passes up the glass tube, which, as well as proving some subtle background light, you also get the romantic view of a real flame. I cannot recommend this patio heater enough. Yes, its a little bit more expensive that some other heaters on the market, but as with just about anything, you really do get what you pay for. In terms of the supplier, this can also be very important when purchasing any item. Again, I cannot praise the supplier enough for their support and rectification of the one little fault I had. Manufacturing processes do go wrong from time to time, but was is essential is that we are all supported by the supplier or outlet from where we purchased the item. Customer care is of utmost importance and the supplier of this patio heater is second to none. I will certainly do business with them again.

Really happy with these. Bought two for the patio they kick out a lot of heat and look great. Assembly was pretty straightforward once got going took about 50mins and the second was much faster. 2 14mm spanner’s are useful for the wheels and make sure they got at the back of the igniter and where the bottle goes in as there are grooves for that panel to sit in. Well worth the money

Love this patio heater. It’s looks fantastic, gives out great heat and was easy to assemble. It was delivered as planned and has been used for outdoor evenings.

Having read some of the previous reviews I had a few doubts but the heater is worth the money without doubt. Took a couple of hours to assemble but to be honest the longest part was trying to get the blue plastic coating off the top reflector. It’s was infuriating as it came off in tiny strips rather than just peel off. The instructions aren’t the greatest, make sure you have lined up the bottom section front ( with slots) and the mid section as the controls only go in one way. The battery had me fooled as there is no mention of it in the manual, but the ignition button unscrews and the battery fits inside. Tried it last night and if gives off a good amount of heat and looks great.

After reading reviews of many similar products I settled on this one due to many more positive reviews than most of the alternatives which had comments re poor quality and cut fingers from sharp steel edges. This was a bit more expensive but it turns out well worth the extra cost. There are so many on the market, many are cheaper, glad I paid a little extra for the quality. Very well made, sheet steel well finished with no sharp edges, easy to build up (make sure you study the diagrams VERY closely, I gaffed a few times but on checking back it was because I hadn’t looked closely enough at the drawings). Looks great, decent heat (in strong winds/breezes like all patio heaters whatever the design it will struggle). Two points to note - firstly nothing in the instructions re fitting the battery (a quick note to and reply from the seller sorted, great customer service) Secondly make sure you get the right propane cylinder to fit the regulator supplied. I got the wrong one (standard Calor 13kg propane) when it should have been Calor Patio Gas. No fault of the supplier, just be aware. All in all well pleased with the product and service.

Having seen these types of heaters before we really wanted one for our garden as they are such a great source of heat and also, they look amazing. I spent a little while looking at various different makes/models and decided to go for this one as the price was extremely reasonable. Well we are so glad that we did. It is really easy to put together and the seller even sent us an email with a complete video tutorial on how to build it from scratch which was really helpful as the instructions although OK are not brilliant. After installing I needed a little advice on a clip that was missing so Contacted seller and they were both polite and extremely helpful. Will definitely be coming back to them for some of their other items

Product defective. Frame damaged, door damaged. 4 large grills not lining up properly with frame, hooks on wrong place on grills. Glass flame too short to stay in place. Screws missing from packaging.

First off it looks great now it’s actually assembled- 3 hours hard labour . The product is very hard to put together & the instructions have lots missing & forget to tell you bits , thus making you have to take bits apart to actually finish it , the sheet metal is RAZOR SHARP - several cut fingers & knuckles later , *this should come with a safety warning . Now it’s up & on it looks great & nice & warm

parfait

Great product. Sturdy and well packaged. The hose and gas regulator were missing. Company informed me they were out of stock and quickly suggested an alternative product. I was refunded the cost of replacement. Very happy with purchase and customer service

Ottimo qualità prezzo ,ottima scena però scalda poco.

Estufas k calientan muy bien

Der Heizstrahler steht auf der Terrasse in der Nähe einer Sitzgruppe. Er ist sehr dekorativ und gefällt mir sehr gut. Der Service des Verkäufers bei Rückfragen ist ausgezeichnet. Ich kann Burrwmount nur weiterempfehlen.