My bag straps have detached at the seems in less than a year. What is tje warranty policy for the bag?

Hello! Your bag has a 2 year warranty, just email us through our website and we would be happy to help! Thank you, Petunia Customer Care

Is this the meta or the bottom model? According to petunias website this should be the meta backpack

This is the Meta in the Black Matte Canvas. Thank you, Petunia Customer Care

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Meta

Product ID: 276995006

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🍼Hidden insulated bottle pocket

🎒Spacious 34x41.5x35 cm interior

🧴PEVA antimicrobial snack pocket

Description

🎒 Elevate your everyday carry with style and smart functionality!

TECH READY COMFORT - Padded interior tech pocket and felt-lined phone slot for on-the-go protection.
PREMIUM CRAFTSMANSHIP - Leather detailing elevates style while durable coated canvas ensures longevity.
EFFORTLESS ORGANIZATION - Full zipper access and multiple pockets keep essentials perfectly sorted.
TRAVEL OPTIMIZED DESIGN - Trolley sleeve and stroller clip compatibility make commuting seamless.
PARENT APPROVED PRACTICALITY - Includes wipes case, washable changing pad, and water-resistant lining for mess-free days.

The Petunia Pickle Bottom Meta backpack combines spacious, well-organized storage with premium materials and thoughtful features like antimicrobial snack pockets, insulated bottle holders, and stroller compatibility. Designed for busy parents and professionals, it offers easy access, tech protection, and travel convenience in a stylish, durable canvas exterior.

Specifications

Product Dimensions	34 x 41.5 x 35 cm; 1 Kilograms
Part number	PEMTGL61600
Item display weight	1 Kilograms
Material type	Canvas
Capacity	5 Pounds
Seasons	Autumn-Winter
Department	Women's
Manufacturer	Petunia Pickle Bottom
Item model number	1
ASIN	B07TK19STJ

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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