HooverWindTunnel 3 Max Performance Pet Bagless Vacuum Cleaner, Corded Upright Vac, HEPA Media Filtration, Quick Pass Brushroll, Corded Vacuum Cleaners for Home Use

This vacuum is perfect for getting up dog hair. Our dog sheds very bad and this vacuum is so powerful, it gets it all up. We are very pleased with this purchase and would recommend it to anyone with pets.

I love this vacuum

I had an old Windtunnel T-Series that lasted me a little over 20 years. Great vacuum, sad to see it finally bite the dust. The new one rocks ...with one exception. The upper canister constantly separates when pulling it off the vacuum to empty. This is a design problem and I'm REALLY disappointed Hoover design "engineers" thought "yeah, that's ok, sell 'em anyway." I don't plan on returning it, just for that, but it is a source of irritation because nobody should have to deal with it. Other than that one complaint, great vacuum. Hope it lasts as long as the last one I had.

I bought this vacuum two years ago and it broke almost right away. Because it's "just the power switch and not the roller brush" or other parts of the vacuum, I've been getting the absolute worst customer service. They want me to haul it out of state to a repair center because the warranty specifies that they don't replace switches or cords. It's hard to tell because when their customer service center finally opens at 9am on Mondays, you're directed to someone who just "mmhmm" and "okay" and "I understand" responds to your questions and frustrations, and there's always a language barrier.I work 24 hour shifts as a paramedic and can't spend an hour on the phone trying to replace my $200 vacuum that only worked twice before it stopped working and the switch caved in on itself. So, no, technically the roller brush itself didn't break, but if you can't turn it on, the brush is broken too. Even though the customer service rep told me very sarcastically, "at least it isn't a problem with the vacuum, just the power switch." I bought a warranty through Amazon and was attempting to wait until the useless Hoover warranty finally ended so I could get it replaced through Amazon, but apparently now it'll be 5 years before I can do that. Excellent length of coverage, but no quality in the warranty itself and extremely poor customer service. They will completely dismiss you if it's "just" the power switch and will then ask for video proof of the non-functional vacuum, right before you still have to drive 45 minutes out of state to a repair place. It's extremely convoluted. I've called 20+ times and every time I call, they get all sassy and say, "This is obviously your first time calling, let me create an account for you." Where are my 20+ other calls where I've sat on the phone giving the same info and expressing the same frustrations for 30-60+ minutes each? It gets to a point where you don't call.This $200 (+ extra warranty) vacuum is collecting dust in my closet. Customer service is unhelpful, the hours you can call are extremely limited, they seem to want to frustrate and confuse you in an attempt to not replace their faulty products. So now I have to come to Amazon and be a Karen to get their attention. Hoover, your vacuum broke two years ago and you think it's cute that the warranty doesn't cover the power switch. The POWER SWITCH. And it isn't just the switch. The power died while I was using the vacuum and then the switch became loose when I tried to turn it back on. Fixing the switch won't fix the vacuum.It was a good vacuum the two times that I got to use it before the power stopped during the second use. When it died and I tried to turn it back on again, the switch was "crunchy" and loose. I called the same day and here I am on March 20, 2025 with the same issue. I bought the vacuum April 4, 2023. It died around April 10, 2023. My last call to Hoover support was yesterday, March 19, 2025, with no resolution.In summary, product itself was good. Powerful suction on my carpet floors, having extra tools for pet hair was important to me because I have four cats (three at the time of purchase, one with long hair and one black cat whose fur clumps very obviously on my tan carpets) and I was happy with how it picked up with one pass. I loved the "headlights" on it. Good capacity and easy to assemble and easy to empty. However, it broke almost immediately and support has been the worst experience I've ever had with customer service and the warranty seems to have meant nothing. I have NEVER written a negative review to call out poor customer service like this, but I feel like I've been patient enough.As for value for your money, consider that while the product was good while it lasted, I only got two uses out of it, have spent hours of my life on the phone with customer service with no resolution, and had to buy a couple of cheaper vacuums so I could have something "temporarily" while waiting for my Hoover to be replaced. I'd call that a terrible value.

Hoover wind tunnel 3, Max Pet has most all of the features I wanted in an upright vacuum. The most important features were: one that would fluff up the carpet, and was heavy enough it would stay in place when using the hose. A bagless that was easy to take apart and put back together. And a big enough dust bin that I didn’t have to empty it after vacuuming every room. This one has 12 amps that gives it plenty of power and the suction doesn’t diminish as the dirt tank fills up. It’s got a pedal to turn off the roller/beater bar, so it will vacuum hard floors without spitting dust around the floor. I wanted to mention that it DIDN’T suck itself to the floor like a couple of reviews says it does. There is a dial to adjust the height. The 30 ft cord is the longest cord I’ve ever had on a vacuum. It’s bagless with a large bin. 1.5 liter. Not the biggest bin Hoover makes. But the biggest one I could find with the roller/beater bar control pedal. We have 2 hairy dogs, I vacuumed 4 large rooms and still had room for more dirt. It’s fairly easy to push, for what it is. It’s a monster vacuum weighing 18lbs. Great news, it rolls easier than I expected it would. Again, it has adjustable height, so when it seemed hard to push, I raised it up one notch. There’s a 15’ hose. With an extendable wand that disappointingly isn’t quite long enough to use on the floor without bending over. But, I’m using a longer wand from another vacuum. So, It’s not a deal breaker for me. The clear plastic does show all the dirt though. Someone like me, going from a bagged version to a bagless version might not be used to seeing all the dirt and dog hair flying around. Although it was something we were all watching at first. Theres no bags to buy but the trade off is washing the dust bin. It’s got a hepa and charcoal filter, that cannot be washed, but they don’t need replaced very often according to the directions. And it’s got a washable dirt filter that’s a flat sponge like thing. So it will be easy to wash, but It wasn’t dirty at all, so I didn’t have to wash it this time. The reviews said it was too loud? It sounds normal to me. Yes, it’s noisy, but not as loud as I thought it was going to be. The reviews said it’s hard to push the release pedal. But this one is so easy I was using it barefoot. The reviews said it was hard to take apart. But this is the easiest vacuum to take apart. A couple of reviews said they received s different model, so I double checked on the box before opening. I received exactly what I ordered. I believe the reviews must have been for a different vacuum even though they were shown under this model.

Works great.